Customer Care

Customer Care

McKee - Customer Care Program


Customer Care Program


McKee Homes is dedicated to providing the best customer service possible. We will be happy to help you with any questions or customer care requests you may have.



Homeowner Portal

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In an effort to continuously improve the quality of communication and service with our homeowners, we now offer a Customer Care Homeowner Portal that allows you to submit, track and print your customer care service needs online.

HOW TO GET IN TOUCH WITH THE CUSTOMER CARE TEAM:

HOURS: Monday – Friday, 8 am - 4 pm.

PHONE: (910) 475-7100 Option 3

EMAIL: Warranty@McKeeHomesNC.com

HOW TO SET UP YOUR HOMEOWNER PORTAL:

Click here to login

Use the following login info:

Username: Your email address

Password: MyMcKee123

You will be able to choose your own, secure password upon login.