The McKee Homes Limited Warranty Program
McKee Homes is dedicated to providing the best customer service possible. We will be happy to help you with any questions or warranty requests you may have.
In an effort to continuously improve the quality of communication and service with our homeowners, we now offer a Warranty Homeowner Portal that allows you to submit, track and print your warranty service needs online.
HOW TO GET IN TOUCH WITH THE CUSTOMER CARE TEAM:
HOURS:
Monday – Friday,
8 am - 4 pm.
PHONE:
(910) 475-7100 Option 3
HOW TO SET UP YOUR HOMEOWNER PORTAL:
- Click the button above that says"Login to My Homeowner Portal
- Use the following login info:
Username: Your email address
Password: MyMcKee123
You will be able to choose your own, secure password upon login.
Meet the Customer Care Team
About Our Warranty Program
Our job is to protect your home investment.
When you purchase your new home, you will receive:
INFORMATIONAL DOCUMENTS:
- Welcome Letter
- McKee Homes Home Owner Maintenance Guide
- 2-10 Warranty Booklet
- Homeowner Portal Instructions
THE FOLLOWING PROTECTION:
- 10 YEARS of structural warranty
- 2 YEARS of distribution systems.
Electrical: wiring and connections
HVAC System: registers, ductwork, refrigerant and drain lines
Plumbing System: pipes and fittings - 1 YEAR workmanship & materials defects
*If you sell your home, the warranty is fully-transferable, thereby increasing the resale value of the home.
We thank you for trusting us with your home.
