I wanted to take this time to thank your company for making sure our home buying process was easy and memorable. Thank you for taking the time it requires to make sure that you have the right staff, who have excellent customer service skills and are genuinely team players.
My husband and I had the opportunity to begin our buying process with Carolanne Savio. I must tell you that although your homes are very beautiful, she was the selling center piece of everything. My husband and I have had the experience of being introduced to team staff, who were not a reflection of their company website. The homes and locations that these neighborhoods lack, that your neighborhood had was the warmth and sincerity for people.
Mrs. Savio was very welcoming and cared about my family. She did not sell us just any home, but took the time to make sure that the home we chose would be a great fit for our family. She is truly a jewel. I looked at her personality and knew that your company and the neighborhood that my family had chosen was the right decision. I became nervous when hearing that she was relocating to another site. I knew that her warmth and bright smile was a monument to the subdivision. Mrs. Savio and Matthew reached out to my family, to make us aware of the transition and she and Matthew both guided us through the remainder of the process. Matthew checked in with us and kept us updated on things that were taking place. Your team was so amazing and the way they worked together was comforting to us, always reassuring us that nothing would fall through the cracks.
Thank you so much for your time and dedication to families, the community, Alzheimer’s Association and veterans.
- Shirley Williams
I just wanted to take a moment to thank you for all of your help and kindness. Every time I call, you take your time with me, you’re super friendly and always go above and beyond. I’m so impressed with the customer service that I have received with McKee.
As you know, we are moving across country and are very excited about a new build. Your service has exceeded that of the other builders I have called, like H&H and Caviness and Cates. Not only that, but I love McKee's offerings the most as well. I look forward to [talking with] you again soon!
- Betsy McElwee
Good day! I’m writing because I’m an agent in Moore County. My clients wanted to see a McKee home in Fayetteville and Breanna agreed to meet us. She was flexible with her time as we requested that she arrived early and we kept her beyond the time we requested. She was a forward thinker opening up to McKee homes that were not on our list. She was knowledgeable about the area, the product in turn I was able to focus my attention on my client’s baby so they could focus on the home.
My clients ended up purchasing from McKee that evening. I know that this was also due to the information that Breanna was able to share with us. She was expedient in her response to me regardless of the time of day. She should be commended for a job well done!
- Ketra Duchesne
I just want to say that as first time home owners, and first time building a home, McKee Homes has been GREAT. Any issues we had were addressed and resolved in a timely manner. You're staff was very easy to work with and has still been very helpful. We appreciate a company that stands by their brand and takes care of their customers.
- Autumn & Terry Lam
We are closing on our house tomorrow and I cannot thank you all for everything. We hit a bump or two in the road but overall we are so pleased with our house!! We have been working with Brad Norris thru this process and I seriously cannot thank him enough for everything he has done! He needs a raise! The first night I sent an email to McKee he replied that night at like 9pm! Who does that?? He called me first thing next day! He kept us updated with text and phone calls weekly sometimes every few days. He is a shining star within your company!!! Please let his boss know and please let Brad Norris know we are thankful for his hard work and communication .... He is outstanding!
- Thank you Tracy Clark
To whom it may concern,
Recently my wife and I looked at the Beaufort model home in winds harbor as we have been coming down to North Carolina for the last few years from New York to look for land to build our retirement home.
The problem we had was every time we found land we liked it was in a development and you had to build immediately. This was our dilemma, I'm a Fire fighter with three more years till retirement and building now wasn't an option.
We soon had a reality check, if we wanted to be in this location we had to act fast! We met Gail Kayajian, the sales person for McKee Homes, also a fellow New Yorker. She made us feel welcome and answered all our questions. Believe me we had lots of them, and she had all the answers, and more information we didn't know.
Gail introduced us to the builder and members of the McKee staff who worked with us to customize our home. They went above and beyond to help us with every aspect.
Pat McKee was a real gentleman and accommodating. You just don't see that in custom home builders today! We highly recommend them to anyone buying or building a home.
- Respectfully, Joseph and Sheila Narciso
Mr. McKee I just wanted to let you know how much we love our new home, Chris and Kenny are top notch. They have both worked so hard to make sure everything was complete. These guys are true professionals and take pride in the work they do. I would like to say that my husband and I had a problem with our keys and at the end of the day Chris came over to make sure they worked before he went home. We really appreciated that very much! I would really like the both of them to be recognized for how well they treated us.
- Kristi And Thomas Farr
I am very pleased with my McKee Home. I’m from Fayetteville and was thrilled to be able to live in the Triangle and support a business from my hometown…Mark and Lee have provided exceptional customer service.
- Maria H. Ewing
First off, we want to thank you and John for all of your help. You really took a lot of stress off of us and made us feel special. I wanted to let you know you over paid on the last rent check to Audubon in the amount of $105 and some change, I'm sorry I don't have the exact figure. The apartment management will be sending us a check for the overage and we will forward that amount to you. They said they would get this money to us within the next 30 days. So once we have it, we will give you the overage amount. Just let me know what address to send it to and if I should address it to "McKee Homes" or something else.
Thank you for everything and have a great day.
Good afternoon Adam,
Wonderful, I am so happy to hear that we were able to do that for you and your family. It was truly our pleasure. I want to thank you for reaching out to us about the overage in payment. When you receive this overage please keep the overage and use it to do something nice for yourself and your family.
Thank you and have a fantastic day!
Sales and Closing Administrator
McKee Homes, LLC
My wife and I were thinking you would do this, because you are part of a company that cares about your home buyers. You guys are too gracious and please pass that on to everyone. Thank you so much for that. McKee has been a blessing from God and I will pray for you and John and everyone at McKee. I pray your company continues to grow and bring more happiness to many more families.
- Thank you, Adam and Allison
I just wanted to express Melissa's and my gratitude for taking care of our Niece and her family. As always, Dave has delivered a masterfully crafted home. One in which Jessica and her family will enjoy for many years to come. You and your team are passionate about quality, and it shows in every home you build.
Thank you again,
- Melissa and Herschel Boyd
Good afternoon Mr. McKee,
My wife and I are under contract at The Sanctuary at Hanover Reserve here in Wilmington for a Brooks Model on lot 106. After spending a long time looking at what each builder in our area was bringing to market, we stopped looking once we saw McKee Homes. The quality of the finished product and the value for our dollar made it easy to stop looking. We are very happy with your onsite agents Brian Lewis and Lauren Cooper who helped us get the ball rolling. We were especially impressed and pleased with Amy Kahler in Fayetteville at the design center. She has been awesome to work with and she has gobs of patience for dealing with indecisive folks like my wife and I. We are really looking forward to the building process and finally closing on our new home!
- Curtis S
What an amazing experience dealing with McKee Homes.
- Tom W
I am so happy to be a McKee Home owner. Brian (my realtor) was great in answering my endless list of questions that I had. And during the walk thru Kenny and Joey were great. Joey even saw me at my house the other day while he was in the neighborhood and helped me as I was having trouble programming my keypad for my garage. I am so happy with my experience -I even referred my daughter who bought the house 2 down from me and she closes in august. Thanks again for everything and I can't wait to get 'all settled in' my new house.
- Donna Herring
Love our new McKee home!! The quality of the house and the workmanship are top-notch. We couldn't be happier. Kenny, the Construction Manager, is continually outstanding to work with! A definite Class Act!! And especially like that Mr. Patrick McKee, President, gives a portion of his sales to Alzheimer's research. This personally affects me and my family so when I found this out I was more impressed with the integrity of this company.
- Julie Brown
OK, I really am very happy with the whole process of buying a new construction home, as well truly grateful to have You, Amy, Jackie, and James by my side for help. All of you have been so kind, and informative and this has been such a fun experience. I know there are more people involved in this transaction so thank you to them as well. Love my McKee Home !!!!
- C. Vanessa
I recently learned that 51 million Americans live in multigenerational households, a figure that has doubled since 1980 (Pew Research Center, 2014). This statistic became more relevant for me as my family decided to have a parent move in with us to help care for her. We were suddenly faced with the problem of finding a house that could comfortably accommodate three generations living under the same roof!
For our extended family living situation our "needs" list was long:
A large house that didn’t feel overwhelming
A double master (one downstairs for parent) and one upstairs for us
A well designed kitchen with island and plenty of counter and cabinet space
A separate living area upstairs
Generous bedroom sizes
And the "wants" list that was equally important (and why it took us five years to find the perfect home):
A beautiful entryway (two story foyer with balcony)
Open concept kitchen/living room
Upgraded finishes that are standard –front stone accents, nine foot ceilings, granite counters, crown molding, covered porches, etc. (who wouldn’t want that?)
Living and dining areas that could accommodate eight comfortably
And most importantly, a wooded backyard where we didn't feel on top of our neighbors
A few builders in the area had a floor plan or two that we could modify to meet our needs, but in the end we would be paying top dollar for a forced layout with no nice upgrades. After five years of planning and searching, we walked into the Clark model built by McKee Homes and found an instant fit! It was the home we envisioned that didn’t need modification, and had the upgrades included which made their model stand out as a quality custom home.
McKee Homes nailed it by making a large house that doesn't feel too big or overwhelming with a easy flowing floor plan that simply makes sense. So if you are in the market for a multigenerational home or a home with dual master bedrooms, you may want to visit a McKee Clark model. And like my family, maybe you'll find that it finally feels just like home!
- Mike and Rebecca Wietecha
Good evening. Sir it was so very good to meet with you and Geoff last week. I really appreciated your willingness to come to our residence in order to view our yard drainage concern along with your commitment to repair the problem. Cassie and I are so very grateful to have you as our builder and we absolutely love the home you built for us. Your staff has been nothing short of awesome and their degree of professionalism is worthy of emulation for all other builders in the Fayetteville Community. Cassie will coordinate with your warranty staff in order to address the existing very minor drywall and painting concerns. Again, thank you so very much for the high level of customer service and satisfaction you and your staff have provided. Please feel free to use Cassie and I as highly satisfied customers for your testimonials and marketing campaign.
- Anthony & Cassie Miller
We recently purchased a McKee house in the Sinclair development of Cameron, NC. We are very happy with McKee Homes and the neighborhood, which is everything we could have asked for and more. We highly recommend McKee Homes as they are professional, efficient, honest and client friendly! We loved our realtor Corinne Smith, too!!!
- Kim Hicks
After assessing many areas we decided to build in Oakmont. We just closed on our home Nov 15th and so far so good. We absolutely loved our realtor Gary!!!! Dave the project manager was a very down to earth honest man that was a pleasure to work with. Nice doing business with you Mr. McKee.
- Cassandra Ford
So far so good! We closed on 25 October, and are pretty much moved in at this point. We are very happy in our new home, and we could not have picked a better location than Oakmont. Thanks to our project manager Dave for making things happen so we could close before 1 November. I did a lot of research before deciding to have McKee homes build our new house, and so far I have been very pleased with the results.
- Christy Schroeder
We absolutely LOVE our McKee home in Oakmont. The whole process, from start to finish, was so easy. We closed on October 24, 2013 and couldn't be happier. Everyone who visits is very impressed with the home and how well built it is, right down to the small details. Our project manager, Dave, was awesome. The process from choosing the lot, plan, details all the way to the finished product was so easy. The McKee staff we had the pleasure of working with was friendly and helpful. The neighbors have been so welcoming. THANK YOU from the bottom of our hearts, and for helping us create the home we have always wanted! Thank you for everything!
With deepest gratitude,
- Herschel and Melissa Boyd
This was our first home purchase in NC after moving from CA we are enjoying our new home and are very happy to have done business with Mckee Homes because of the following factors:
The Owner Pat: he was the first major factor for us to buy one of his homes. Showed up to meet with us on our first request and showing his interest and being a nice and super friendly and caring person considered very positive and admirable and nowadays it is hard to find business men like him to deal with. I am not an easy customer and he was always there for us whenever there was and a question or concern even answering my emails during his family vacation in Alaska. These kind of behaviors and attitudes meant a lot to us.
The construction manager Mike: very knowledgable person who was always there and answered questions for a not-easy customer like myself. I have always enjoyed talking to him and always respect him the way he talked and cared about Mckee's customers, including myself. Mike, thanks a lot and McKee company should be blessed to have you on it's team.you are a valuable asset to them. You are the rock.
The last and not the least is my realtor Mrs. Corinne Smith. Super nice and a gentle lady and the most important one is being honest. She is knowledgable and through. She was representing us fairly and was on our side all the time . Thanks Corinne for what you have done for us and I am sure you will be always successful as you are now because of your positive attitude and being there for your clients. Pat should be blessed to have such good team members.
We love our home and thanks again to pat and his crew for sweetening our first new home purchase experience in Fayetteville North Carolina. I would highly recommend Mckee's home without any reservation.
- Amir Moosavi
Settling into our new home. The process went smoothly and quickly!! Everyone at McKee has been fabulous!!!
Could not be happier with our purchase!! We were very impressed with the swiftness of the process and the time and dedication given to our home!! We are so excited to be in a McKee home!! Thank you!!! (5 stars).
- Toni Frenzke
Just bought a new home from McKee. Loved working with our project manager, Chris. Very pleased two weeks in...
- Mrs. Seay
I would like to apologize for the last minute addition to the plans. My husband and I discussed the internet wiring of the house and decided to hard wire each room in order not to lose any of the speed. The wireless option will always be available to us but with a house this size even multiple routers will lose their signal strength.
I would also like to let you know that Geoff should be commended for his ability to quickly assess the situation and communicate the necessary changes in order to conserve time and resources. His customer centered approach allowed for clear communication of our needs, translation of it and delivery of a finished product with superior customer service. His professionalism is a great reflection of McKee Homes and the entire management.
Please kindly provide me with the additional change order charge based on Geoff’s work order so that I may reimburse your company for services provided by the contractor.
Once again, I would like to thank you and your staff for working with us on this project and making it an enjoyable experience.
- Aggie Ramsay
Let me first say thank you for a well coordinated day, it went like clock work. Everything that was scheduled for today was completed and looks very good.
It was reassuring to have Mike Shean here overseeing the repairs and even doing a lot of them himself. I recall the first day I met Mike (his 2nd or 3 day), he said "Whatever I can do to help, I will do it."
This day was a complete success, because all the parts that needed to move, actually moved. Mike was certainly prepared and everything that was needed for each was available.
- Karen Haythorn
Thank you Pat for the quick response. It's already hard enough trying to build a home when your husband is in Korea. Your unparalleled dedication to customer service makes is much more reassuring that all of our, what seems like silly questions, get answered. We are definitely two virgins when it comes to building a home from scratch. You and your representative Debby have already been a breath of fresh air in this very scary process. I have met with Debby today and presented her your adendum minus the items we can do without to save on the cost. I am currently waiting for her to meet tomorrow with the clients who have secured lot 47(the same lot we were interested in). I believe they were still unsure and might change their mind to lot 45 due to the sloping of the lot. I will wait on their decision. If they go with 45 we will be excited to take our first choice of lot 47. If not, we would go with our second choice of lot 48.
Thank you once again.
- Aggie Ramsay
I wanted to convey our sincerest appreciation for all of the understanding, work, and cooperation throughout the entire home building process. As you may know, we closed yesterday evening and everything has gone according to plan. We look forward to coming home now and are very proud of the work your team has done on our behalf.
Dave has been a first class construction manager/site lead. I am very detailed and specific with what we wanted in a home and Dave's can-do attitude made it a pleasure to interact and work with him.
Greg has been a wonderful sounding board and common sense advocate. We appreciated his honesty and care throughout the process-I'm glad we stopped by in DEC to see the community and Greg waved us in.
Derek was up front, consistent, and incredibly responsive throughout the loan process. We had some fairly specific goals in terms of APRs, terms of the loan, etc and he met or exceeded our expectations at every opportunity.
We can (and will), without reservation, recommend your homes and your team to all of our friends, colleagues, and family.
We will get settled and let Greg know in about 30 days in regards to moving the breakfast bar. It goes without saying that all of you have an open invitation to stop in and have a glass of tea, soda, or beer any time. It's because of all of your hard work and dedication that our family has this wonderful home.
Thanks again and we wish you and your family the very best in the future,
- Randy & Melissa Riker
Absolutely appreciate you personally taking the time to meet with us today and walk through the house, not sure other builders provide this type of personal touch. My wife and I are thrilled with the progress, accommodations, flexibility and most important the patience you and your folks have shown us, I know we are not easy at times. And the offer still stands to show off your beautiful work for the first month after our move in to the house. If you have any further questions, please feel free to contact us.
- Ron and Monica Rigaud
Just wanted to share the email from M Rigaud I received this morning. Thank you both so much for all you have done to get this family the home they desire. Mr. McKee we are honored as a company to represent McKee homes, your dedication to Quality and Customer Service truly is the best Fayetteville has to offer.
Robyn Pomales, Century 21 Family Realty
We are so excited to see the finished product and to actually live there! I don't think I have ever before seen this quality of customer service. I have an unofficial board that we can post notes to at work and it is on my list to do next week. I truly hope we can generate some business for him b/c this has been a great experience - yes we have had some bumps - but that comes with building a home.
Thank you so much for pointing us in his direction!!
have a great weekend!!! :-)
- Monica Rigaud
Everyone has been very helpful in their efforts to facilitate this process, and I am confident it will lead to a home we will greatly appreciate and the family will very much enjoy. Mary and I have commented a number of times that we are quite pleased with our selection of McKee Homes to be our builder.
- Jerry Gay
Thank you Pat, Geoff, and the hard workers that completed the new walkway and all others that were responsible for the great celebration and walkathon for Alzheimer's.
Jeri and I use it nearly every day, including the gravel path. 68 calories and 9 miles. It's a treat and much safer than walking on North Ramsey.
Keep up the good work-getting better every day.