Homeowners

Sales: (910) 672-7296
Share This Page:

Customer Service and Warranty

McKee Homes is dedicated to providing the best customer service possible. We will be happy to help you with any questions or warranty requests you may have.

If you have non-warranty questions or issues, please contact our main office at 910-475-7100.

2-10 Home Buyer's Warranty Program

Please use the contact info below for all warranty requests

Phone: 1-800-811-8787

Email: mckeehomeswarranty@2-10.com

Helpful Information

BuilderTrend Customer Account Login

File Downloads


We help you protect your investment!

McKee Homes is a 2-10 Home Buyers Warranty® (2-10 HBW) builder member which means we provide our new homes with 2 year systems and 10 year structural protection from the nation’s leading home warranty company.

Our 2-10 Warranty covers the following:

  • 10 years of structural defect coverage for load-bearing components.
  • 2 years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing, heating, cooling, ventilating, and mechanical systems.
  • 1 year of surety coverage against defects in workmanship and materials

With the purchase of your new home, you’ll receive a copy of the structural home warranty manual and contract that explains what is covered by the warranty. Should you ever need to sell your home, the warranty is fully-transferable, which increases the resale value of the home.

2-10 HBW Interactive House