Our Process

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McKee Homes Processes

At McKee Homes, we realize that our most important asset is our customers. In fact we have created processes for home construction, selections, and closings that include as many touch points with our homebuyers as possible.

pdf file Download our Building Process PDF file.

Prepare site: The first step in the construction process is preparing the site by removing brush and small trees, grading the lot, and staking out the corners of the home site.

Preconstruction: Once a homebuyer has chosen a neighborhood, lot and floor plan for their new home, and a contract has been signed by both parties, a preconstruction meeting is scheduled with the homebuyer and a representative from McKee Homes. The construction process, features and options will be reviewed with the homebuyer at the preconstruction meeting and a timeline will be set based on the close date on the contract. If any changes to the structure of the home have been requested they will be reviewed and the completion date of the home may be adjusted to allow for the additional work to be completed. The close date of the home will be accessed again at the drywall stage and the buyers will be notified if it needs to be adjusted at that time.

Foundation: Once the local county building department has issued the building permit, the foundation can be started. Any plumbing pipes and electrical conduits that need to run through the foundation will be added at this time and the foundation will be formed and prepared for the concrete pour.

First Inspection: The first inspection done by the local building inspection office will be done at this time.  This is to make sure everything in the foundation that is about to be poured is done correctly and up to code.

Pour Foundation: Once the foundation has passed the initial inspection, the concrete is poured and finished. This is a one-step process with slab foundations, however stem-wall and crawl-space foundations may be done in two steps. In that case, a separate inspection is done before each pour. Once the foundation is completed the framing lumber and roof trusses are delivered to the jobsite.

Rough Framing: The floor systems, for homes with a crawl-space, walls and roof systems are completed (collectively known as the shell or skeleton of the house). Plywood or oriented strand board (OSB) sheathing is applied to the exterior walls and roof.  The sheathing is then covered with a protective barrier known as house-wrap, which prevents liquids from infiltrating the structure, while allowing water vapor to escape. This reduces the likelihood of mold and wood rot. The roof sheathing is covered with felt paper which serves as underlayment for the roof shingles. Once the house-wrap and roofing underlayment are in place the exterior doors and windows are installed.

Rough Plumbing, Electrical and HVAC: When the rough framing stage is completed, ductwork is installed for the heating, ventilation and air-conditioning (HVAC) system. Electricians install the main circuit panel, switch and outlet boxes, and run sheathed copper wires through the interior walls, ceilings and floors. Plumbers install bathtubs and one-piece shower/tub units, sewer lines and vents, as well as water supply lines for each fixture If the home will have gas appliances and/or a gas fireplace, the gas pipes are installed and run to each location. The security system wiring and gas fireplace are also installed at this time.

Once the plumbing and HVAC vent pipes are installed through the roof sheathing, the roof shingles and flashing can be installed. The siding installation also begins at this time. This stage is often referred to as the house being “dried-in.”

Second Inspection: Before insulation and drywall can be installed in the house, the framing, rough electrical, plumbing and HVAC must be inspected. This is usually done at one time but can sometimes be broken up into multiple inspections.

Insulation: The most common types of insulation used in new homes are fiberglass, cellulose and foam. Insulation plays a key role in creating a more comfortable, consistent indoor climate while significantly improving a home’s energy efficiency. One of the most important qualities of insulation is its thermal performance or R-value, which indicates how well the material resists heat transfer. Our homes are insulated in all exterior walls, as well as the attic and any floors that are located above unfinished basements or crawl spaces.

Third Inspection: The insulation is inspected at this time to ensure that it is installed according to the local building codes and is the correct R-value for each location.

At this stage, drywall (also known as plasterboard, wallboard or gypsum board) is delivered to the jobsite. Sheetrock®, a registered trademark of USG Corporation, is sometimes used as a generic term for drywall.

Pre Drywall Walk Through: Another walk through with the builder and homebuyer can be scheduled at this point to go over all plumbing, HVAC, electrical, and other utilities that will be covered up by the drywall to make sure everything is in the correct location.

Drywall: Drywall is hung and taped so the seams between the boards aren’t visible and drywall texturing (if applicable) is completed. The primer coat of paint is also applied after taping is complete and dry.

Interior Trim, Cabinets and Paint: Interior doors and casings, baseboards, window sills, moldings, stair balusters and other decorative trim are installed, along with cabinets, vanities and fireplace mantels and surrounds.

Once the interior woodwork and cabinetwork is complete the walls and trim are painted. Any staining or natural wood finishing is done at this time, and countertops, including kitchen granite, are installed.

Exterior: Contractors finish the exterior of the home at this time by installing detail finishes such as brick or stone and finish installing the exterior trim and siding. The driveway is graded, formed and poured, along with any sidewalks. The exterior finish grading is completed to make sure proper drainage away from the home and to prepare the yard for landscaping.

Interior Finish: Sinks, toilets, shower doors and final plumbing fixtures in the bathroom and kitchen are installed. Light fixtures, outlets and switches are installed and the electrical panel is completed. HVAC equipment is installed and registers completed. If there is a security system, it is also finished at this time.

Hardwood or laminate flooring and final finishes such as mirrors, bath accessories and gas logs are installed at this time. Once the bulk of the home is finished and there won't be a lot of foot traffic from workers in the home, the carpets are installed. Final drywall and paint touchups are done and a final punch list is created to take care of anything that still needs to be completed.

Exterior Finish: Sod and grass are installed in the yard and any other landscaping details such as shrubs, pine straw or small trees are also installed by the landscaping crew. The garage slab, driveway and walkways are pressure washed to remove any dirt or mud that may have accumulated during the construction process. The home is now clean and ready for final inspection.

Final Inspection: The final inspection of the home is done at this time. This is by far the most extensive inspection as it covers all trades and certifies that the home is ready for occupancy.

Final Walk Through: The McKee Homes builder will schedule a walkthrough with the homebuyer to acquaint them with their new home, its features and the operation of various systems and components. They will also explain the warranty process and give the homebuyer an informational packet that includes the appliance and equipment manuals, as well as explain the homebuyers' responsibilities for maintenance and upkeep. This is also an opportunity for the homebuyer to point out any items that need to be corrected or adjusted. A final punch list will be created at this time based for any items that need to be corrected or adjusted and one more pre-closing walkthrough will be scheduled with the homebuyer.

pdf file Download our Selections Process PDF file.

Once a homebuyer chooses their floor plan, and finalizes the paperwork involved in securing the home of their dreams, our expert Selections Coordinator will schedule an appointment with them at our design center located at 101 Hay Street in Fayetteville, NC to go over all their selection options.

The design center has a variety of selections available to touch, see and experience, including carpet samples, kitchen and bath tile, exterior finishes, lighting and plumbing fixtures, and kitchen cabinet options.

Normally the selection’s process follows the sequential order listed below:

  1. Choose exterior selections: either vinyl siding or cement-board siding which requires a paint color. Also front door color, window color, roof color, trim color, shutter color (per plan)
  2. Choose interior paint color and accent color for dining room from 10 color choices (standard)
  3. Choose cabinets (maple) from a variety of colors for bathrooms and kitchen
  4. Choose countertops from a selection of granite colors and edges. Also 2 choices of kitchen sinks (50/50 or 60/40)
  5. Choose cabinet knobs (per neighborhood standard, or upgrade to have knobs)
  6. Choose backsplash from a variety of colors and styles
  7. Choose cultured marble for bathroom sinks (variety) and either a recessed rectangular sink or a recessed oval sink
  8. Choose flooring from a variety of vinyl, laminate, tile, carpet, hardwood (depends on neighborhood standards)
  9. Choose carpet pad upgrade option or stay with standard carpet pad
  10. Choose lighting from standard neighborhood lighting
  11. Choose plumbing fixtures from standard neighborhood faucets (also can upgrade)
  12. Choose appliances from Sears packages or individual appliances

If a homebuyer is unable to visit the selection center, other arrangements will be made to accommodate the buyer’s needs. All the homebuyer’s questions regarding selection options will be answered during this appointment. To ensure that McKee Homes adheres to the time allotted to build a home, we encourage the homebuyer to make their selections within 14 days of signing the new home contract.

If a homebuyer would like to choose an option that is not included in the standard feature package, then the Selections Coordinator will fill out a “Change Order Form”, which will be added as an addendum to the homebuyer’s contract. See our Additional Options and Change Orders article for more information about this process or contact us at 910-475-7100.

For more information, please read the McKee Homes Selections Process and 10 New Home Selections Tips For Homebuyers articles at the McKee Homes blog.

pdf file Download our Closing Process PDF file.

The closing process is complex and often in a state of flux as there are many criteria that must be met by the builder, buyer, and buyer's agent and attorney in order to close the purchase of a new home. We have outlined a few items below from our closing process that directly involve the buyer.

  1. Closing Coordinator sends Welcome letter for offer to purchase to buyer cc’ing buyer agent
  2. Selections need to be complete within 14 days of contract execution*.
  3. Closing Coordinator sends Builder documents to Loan Officer, Attorney and Listing Agent.
  4. Closing date will be reviewed and set at drywall complete. If at any time in the closing process a project manager believes the closing date needs to be adjusted they will notify the Director of Administration*.
  5. Closing Coordinator sends contracts to attorney to verify contract price and all documents are correct.
  6. Closing Coordinator greets buyer and buyer’s agent at the attorney’s office.

For more information about our closing process, please contact our main office at 910-475-7100.

* Does not apply to move-in ready homes.

pdf file Download our Warranty Process PDF file.

The warranty process begins the day the home closes and all documents are signed. This is an important date because many aspects of the new home warranty are calculated from this date such as 30-day and 11-month service list submittal as well as the 2-10 Home Buyers Warranty length of coverage.

  1. The new home is enrolled in the 2-10 Home Buyers Warranty program at the time of closing, which includes 1-Year Workmanship, 2-Year Systems and 10-Year Structural coverage.  The buyer is given a warranty information letter with a list of contractors they may contact in the event of plumbing, electrical or HVAC emergencies.
  2. The 2-10 Home Buyers Warranty information is sent to the buyer within seven (7) days of closing. This includes login information to the homebuyer's BulderTrend account which contains their digital homeowner's warranty manual, 30-day/11-month warranty item list templates, and other important warranty information.
  3. Approximately 30-60 days after closing, new homeowners may submit their 30-day service list to 2-10 Home Buyers Warranty if there are any issues with their new home. This list must be submitted no later than 60 days after closing or it will not be allowed. The list may only be submitted once so it is best to submit it at or around 30 days after closing to make sure the list is complete.
  4. Homeowners will receive acknowledgment from 2-10 Home Buyers Warranty that their service list has been received within 48 hours of submittal, and all items on the list will be reviewed for coverage.
  5. All covered items on the 30-day service list are sent to the appropriate McKee Homes Builder in the neighborhood where the home is located. The McKee Homes Builder will work with the service contractors and homeowners to schedule all covered work.
  6. Approximately 11-12 months after closing, homeowners may submit their 11-month service list to 2-10 Home Buyers Warranty if there are any problems or issues with their new home. This list must be submitted no later than 12 months after closing or it will not be allowed. The list may only be submitted once so it is best to submit it at or around 11 months after closing to make sure the list is complete.
  7. Homeowners will receive acknowledgment from 2-10 Home Buyers Warranty that their service list has been received within 48 hours of submittal, and all items on the list will be reviewed for coverage.
  8. All covered items on the 11-month service list are sent to the appropriate McKee Homes Builder for the neighborhood where the home is located and they will work with the service contractors and homeowners to schedule all covered work.

The homebuyer may contact the contractors listed in the Warranty information letter they received at closing anytime for any emergency repairs needed.

Download Warranty-Defined.pdf to see a general description of what items are covered under each section of the 2-10 Home Buyers Warranty.

For a complete list of items covered under each section of the 2-10 Home Buyers Warranty, please consult your manual.

For 2-10 Home Buyers Warranty contact information, please visit our Homeowners web page.